Privacy policy

1. Scope of application

Thank you for your interest in our online presence. To ensure the success of your therapy, we have to use personally identifiable information. We are aware of the sensitivity of personally identifiable information and therefore the protection of your personally identifiable information is especially important to us. In the following, we would like to inform you in detail about how we handle your information.

We protect your information, and at no time will we pass your information on without your explicit consent. Your information is used exclusively to fulfill our provision of services as well as to improve our products and services. In essence, our provision of services consists of the delivery of the device, the support of your therapy, as well as keeping your Zona "Zona Zone" or "Zona Care" accounts available.

This privacy policy applies starting May 1, 2012.

2. Extent of information collection, storage and use

In general, using our Internet site does not require you to declare personally identifiable information. By visiting our website your Internet browser automatically transmits information such as date, time, or the page viewed to our web server. This information is not linked to your identity, though, but made anonymous. This information is evaluated exclusively for statistical purposes, and no attribution is possible for us. Disclosure to third parties for commercial or non-commercial purposes does not take place.

If, however, you assign us to the provide services or the shipment of merchandise, then we will collect, store, and use your personal information in principle only to the extent necessary for providing the services or the executing of the contract. For this purpose, it may be required to disclose your personal information to businesses that we employ for the provision of services or for the fulfillment of the contract. These are, for e.g., transport businesses or other service companies.

3. Responsible authority

The responsible authority in terms of data-protection laws is
ZONA Health, 12554 W Bridger Street, Suite 108, Boise, ID 83713, USA

ZONA Health processes your information in accordance with the requirements of the Dutch Data Protection Act [DPA], the General Terms and Conditions of Businessman and according to the principles outlined in this privacy policy. This website contains links to websites of third parties ("external links"). The respective operators are responsible for these websites. The provider has no influence at all on current and future composition or on the contents of linked pages. Setting external links does not mean that the provider identifies itself with the contents of the reference or link. Constant supervision of the external links is not reasonable for the provider without concrete indications of rights violations. Given knowledge of rights violations, however, such external links will be deleted without delay.

4. Collection, storage and use

As soon as you give us your personally identifiable information, you are no longer anonymous for us. If you decide to declare personally identifiable information to us, you consent to transmission and storage of the following information in the data storage of ZONA Health in the United States. Our primary purpose when collecting and storing personally identifiable information is to offer you a secure, smooth, efficient, and personal use of our services.

By consenting to this privacy policy, you agree that we can use your personally identifiable information as well as your special personally identifiable information, as follows:

General information:

We can collect, store, and use the following personally identifiable information for the following services:

Particular personally identifiable information (health):

Zona Zone:

This privacy policy applies explicitly also for the collection of particular personally identifiable information. Should you decide to set up a Zona Zone account, we will store the following special personally identifiable information. This information will not be stored arbitrarily, but is used to support better therapeutic success and thus to achieve recovery.

Special personally identifiable information is, among other things, information about your health. This includes information of therapeutic use such as your blood-pressure readings, that is, systolic and diastolic blood pressure, and your pulse. The information on the therapy treatment covers the reading of the respective exercise (final reading in display), the maximum compression forces, usage conformance (compliance) and date/time of the exercise, as well as the measurement.

Zona Care:

For the user: In the event of your participating in our Zona Care program you will have an opportunity to make your personal as well as your special personal information accessible by releasing it to and/or inviting third parties. The third party can set up an account with Zona free of charge. The release permission can be cancelled at any time.

For the third party: The third party is obliged to observe the data-protection provisions, in particular to disclose no information without the consent of the client. In addition, relevant professional rules are to be followed; in particular, doctors are to comply with your confidentiality requirements.

5. Disclosure of information

We do not sell or rent your personally identifiable information to third parties for marketing purposes. Disclosure of your information occurs exclusively for providing our services. We can reveal personally identifiable information to provide our services, to respond to legal requests, to enforce our principles, to respond to complaints, or to protect the rights, property or security of others.

We can also disclose your personally identifiable information to:

6. Cookies

To make visiting our Internet service attractive and to make the use of certain functions possible, we use so-called "cookies" on some webpages. These are small text files that are stored on your computer. After the end of your browser session most of the cookies used by us are deleted from your hard drive again ("session cookies"). So-called "permanent cookies," on the other hand, remain on your computer and in that way make it possible for us to recognize you during your next visit. Our partner companies are not allowed to collect, process, or use personally identifiable information via our website by means of cookies. You have the opportunity to prevent the storage of cookies on your computer through corresponding browser settings, by which the range of functions of our Internet service can, however, be limited.

7. Protection of your membership account

Your password is the key to your membership account. Use different numerals, letters, and special characters and tell your password to no one. If you disclose your password or your personally identifiable information to others, consider that you are responsible for all actions that occur on behalf of your membership account. If you lose control of your password, you can lose control of your personally identifiable information and possibly be held accountable for legally binding actions that are made in your name. Therefore, if your password is jeopardized for any reason at all, you should promptly notify Zona and change your password.

8. General information

We can change this privacy policy at any time by publishing the changed conditions on this website. The changed conditions automatically tale effect 30 days after their initial publication. We will additionally notify you by e-mail at the address specified by you.

You can cancel this declaration of consent at any time, effective from that point on. According to the provisions of the German Federal Data Protection Act, you have a right to information about your stored data free of charge as well as, where applicable, a right to correct, block, or delete these data. Should you have questions about the collecting, processing, or use of your personally identifiable information or desire information, correcting, blocking or deleting of data, or to cancel consents granted, please contact:

Address: ZONA Health, 12554 W Bridger Street, Suite 108, Boise, ID 83713, USA
Email: customerinquiries@zona.com